Ongoing WordPress Website Services & Support

Peace-of-mind - this is what you get when you leave your ongoing website support services and maintenance to us. Whether you need world-class WPEngine web hosting, WordPress software/plugin updates, or design/content edits to your website, we can take care of it.

Our Plans

Is there a feature or service your are looking for? Chances are we can help. Just contact us and let us know what you had in mind.

Monthly Pricing
Yearly Pricing (15% Discount)

Monthly Payment Plans

Host & Support: Standard

Great for small to medium sized standard marketing websites
$ 225
  • WPEngine Hosting
  • 30 Day Backup History (one-click restore)
  • Staging & Development Environments
  • Integrated Site Caching (for better load speed and performance
  • SSL Certificate Included
  • Website Monitoring (Performance, Uptime, broken links, security)
  • Monthly Website Report
  • Access to Premium WP Plugin LIcenses

Host & Support: Custom / Ecommerce

For website which are custom, more robust, and/or include ecommerce or gated content.
$ 319
  • Everything Included in the Host & Maintain "Standard" Plan and Also:
  • Custom website or ecommerce maintenance and testing - ideal for websites using WooCommerce or that have custom development in play.
  • LearnDash maintenance and testing
  • "Gated Content" maintenance and testing. Ideal for websites where users must login to gain access to content
  • WP Engine Hosting
  • All maintenance items included in the "Standard" plan

Host & Support: ADA Compliance

Great for any size website and includes AI-enabled ADA compliance technology.
$ 379
  • Everything Included in the Host & Maintain "Standard" and "Ecommerce" Plans, Plus Our ADA Compliance Solution
  • Ongoing compliance with web accessibility legislation
  • Accessibility statement and certification of performance
  • 24-hour automatic maintenance scans of new and updated content
  • WCAG 2.1
  • ADA Title III
  • Section 508
  • EAA/EN 301549

SWP Seal

Try Us Risk-Free for 30 days.

It's simple, after signing up, if you decide SWP is not right for you OR if you feel like you want to handle the website maintenance in-house, just let us know within 30 days and we will get you a full refund.

A Few Kind Words from Our Clients

Frequently Asked Questions

Some questions that new customers ask are pretty common, so we've put together list of Frequently Asked Questions (FAQs) to help answer some of your initial questions.

Usually all we will need is for you to set us up as a WordPress Administrator on your website.  Once you sign up, 2e will walk you through the process and help you along the way. 

If you decide to take advantage of our WPEngine hosting we will guide you through the process of pointing your domain name (don’t worry, it’s quite painless.)

While a hacked site is rare (when we are maintaining your WP site) if your site does get hacked we can immediately restore your site from a backup to get it up and running again. 

We will then take all necessary precautions to ensure your site will not become compromised again.

Not yet but we are moving in that direction.  Currently, support hours are Monday – Friday from 8am – 6pm PST.  We still montior your site 24/7 and we will be notified of any critical or uptime issues at any time of the day or night. 

During business hours (M-F from 8am to 6pm PST) you will have the option for:

  • Phone Support
  • Chat Support
  • Email Support

During non-business hours, you can utilize our email support.

If you are hosting with us on our WPEngine server, we will provide you with a free SSL certificate.  However, if you choose to stay with your own hosting company, you would need to contact them to ensure you have an SSL certificate in place.  Of course, we are happy to help if you need any guidance in getting in touch with them or need any advice/information.

Yes we do.  While it’s not included in our WP Maintenance Plan, we would be happy to provide design or development services at a discounted hourly rate.  Contact us and we can talk about what you are looking to do.

Yes!  You can take advantage of some of the best premium plugins out there including:

  • WPRocket
  • Smush Pro
  • Elementor
  • Gravity Forms
  • Advanced Custom Fields
  • and more

Absolutely.  Typically, if we are handling the software, plugin and theme updates, we will thoroughly test the site to ensure nothing is conflicting or broken.  But in the rare event that there are issues, we will fix it free of charge.

Yes, yes and yes.  We can immediately restore your site from as far back as 30 days ago.

Yes!  Once we have access to your site, we can run a performance scan to see where the problem areas lie and what we can do to optimize the site for a faster load time.

While we understand the importance of SEO and we follow SEO best practices, we do not provide ongoing SEO services for clients.  We want to focus on keeping your site happy and healthy 🙂

However, we have some fantastic partners we can refer you along to.

You can cancel  your WP Maintenance Plan anytime through your account area.  Or you can contact us and we can cancel it for you.

Yes! If you are the type of business owner or leader who likes to “DIY” things when it comes to your website or technology, this service may not be for you.

Our website maintenance services are meant to make your life easier so you can focus on your business, rather than worrying if your WP software, plugins and theme are up to date, or if your website is going to go down after you update a WP plugin.

However, please be aware, you really need to take precautions before updating the WordPress core software, plugins and themes, otherwise you risk losing data and possible downtime.

No. We only handle WordPress websites.  

Still unsure or have some questions?

No problem, let's talk.

We are happy to answer any questions or concerns you have. Schedule a call and get to know us a little better.

Monthly WordPress Updates to All Software, Theme & Plugins

The main core of our service
(and your peace of mind)

Throughout the month we make periodic updates to the WordPress Core Software, Plugins & Theme.

If there is one thing that needs happen with a WordPress site, it’s keeping your site updated. 

Over 90% of all attacks against WordPress websites come from hackers exploiting an outdated and/or insecure plugin or version of WordPress.

Not only do we make these updates for you, we also test them to make sure they are “playing nicely” with the rest of your website.  This ensures there are no conflicts between an updated plugin or theme and other parts of your site.  

Free SSL Certificate (if hosting on our WPEngine platform)

If you decide you would like to take advantage of our WPEngine hosting platform (included in our packages), we will ensure your site has a valid SSL Certificate attached. We will handle the installation.

This means your site will show up as https (not http.) An SSL Certificate keeps sensitive information sent across the Internet encrypted so that only the intended recipient can access it.

When an SSL certificate is used, the information becomes unreadable to everyone except for the server you are sending the information to.

If your website does not have an SSL Certificate, visitors might see the dreaded “This site is not secure” screen before entering your site – this tends to be a traffic-killer.

Enterprise Level WPEngine Hosting

(Or stay with your current hosting provider)

Yes, that’s right, if you want to stay with your current hosting provided, that’s totally fine.

However, we recommend that you take advantage of our WPEngine platform.  It’s a “WordPress-specific” hosting platform that has enterprise level security. It’s all included in the package.

It’s also faster than most WordPress servers out there.  Speed is a big factor when it comes to Google rankings.

We also provide an SSL certificate so your site shows up as “secure” or under “https” which is critical for visitors to access your website.

We will migrate and test your website from your current hosting provider to your WPEngine server in order to launch the site on the new server.

Comprehensive Monthly "Website Health" Report with Keyword Tracking

This has to be one of our clients' favorite features of our WP Maintenance Services.

You get an executive summary that shows everything we’ve done on your website for the month. Through this report, we keep you in the loop and provide information about your website’s activity for the month including:
  • Completed WP software, plugin and theme updates
  • Website Uptime
  • Security Scans and Results
  • Performance / Speed Scores
  • SEO/Keyword Monitoring
  • Website Traffic

Easily Restored Daily Backups

(with a 30 day history)

Once we have your site in our system, we will start backing up your website every day.

This simply means you are covered if anything were to happen with your site.

Just one more reason you can sleep a little easier at night.

No Setup Fees / No Contracts

Just like it should be.

We believe that you have the right to cancel our services at any time. 

If you sign up for our monthly service and you decide you would like to manage your website in-house or you decide to leave for ANY reason, you can cancel at any time.

We also DO NOT charge a set up fee.  Usually all we need is a few pieces of information to access your WordPress website, and we can get you into our system and start doing our job :)

Our onboarding process is simple and quick and we are here to help you along the way

Daily Speed / Performance Scans

Google doesn't like a slow website

Every day, we will run a speed/performance scan to ensure your ite is running as fast & optimally as possible.

The Performance Check gives you insight into what is happening with your website and how it’s performing. 

The scan will tell us all of the different performance factors and what the issues are.

We can see each individual factor and its grade, as well as recommendations on how to improve your website performance. 

You will also see these factors and grades in the monthly report you will receive each month.

Access to World-Class Web Design Services

Yes, we also handle website design.

We have handled the website design for many of our clients – both national clients and smaller businesses.

Whether you need a full website redesign or design services for specific components of your site, we can handle it.

Over the past decade, we have had the honor of working with some well-known names, such as, TED, National Geographic, Adobe, Martha Stewart, Fashionphile and more.

We truly understand website design and how design can affect a visitor’s decision to engage with a website.

While design services are not included in our WP Maintenance Package, we can easily get you a quote on anything you need.

Site Uptime Scans Every 60 Seconds

If your website is down, you are losing credibility, visitors & revenue

Ever go to your site and it’s down?  Worse yet, you don’t know how long it’s been down?

We keep an eye on your website for you & we get sent an instant notification if your website goes down. This allows us to immediately take action and get the site back up before anyone notices.

Our Uptime Monitor saves you time worrying if your website is up and running.

When your WordPress website is down, you’re losing visitors & revenue. Our Uptime Monitor makes sure this doesn’t happen to you.

Access to WordPress Development Services

This is how we got here.

Whether you need a simple content update or a custom plugin developed for your WordPress website, we can help.

If we were not amazing WordPress developers, we would not be able to offer our WP Maintenance Services.

Our maintenance services sometimes require that we dig deeper into the templates and/or core WordPress code and when we get the opportunity to dig into code, we love to geek out.

We truly understand website development and how WordPress is structured. This allows us make the simplest to the most complex edits to your site (if needed.)

While our web development services are not included in our WP Maintenance Package, we offer discounted rates when you purchase 3 hours or more per month.  Contact us if you would like to learn more

Daily Malware & Security Monitoring

Don't be in the dark when it comes to your site's security.

The worst thing about malware is that it could be on your website for months without you even noticing.

You need to be vigilant, proactive, and check regularly for malware and known vulnerabilities. That’s where our Security Check comes in.

Every day, your site is scanned for security issues. This allows us to make sure that your site is clean, and if any files become infected, we will be able to spot them quickly and take action.

30-Day Money-Back Guarantee

No questions asked.

Not much to say about this one. Whether you decide that you want to handle your WP updates in-house or on your own, you have 30 days to decide.

If you would like to cancel your WP Maintenance Plan within 30 days of purchase, we will get you a full refund – no questions asked.

ADA Compliance

Website ADA Compliance Has Become a Hot-Button Topic Over the Past Few Years.

Not only is achieving ADA compliance on your website the right thing to do, but it can also shield you from potential lawsuits.  There have been some pretty high-profile lawsuits over non-ADA compliant websites (for both large and small businesses.)

We have a partnership with a company called accessiBe. They are the leading AI-powered web accessibility solution that makes websites accessible to people with disabilities, and compliant with the WCAG, ADA, and other accessibility legislation.

By using AI and automation, accessiBe significantly reduces costs and time, making web accessibility achievable for all businesses.